Drive by Groupon Off Campus 2023 : Graduates with a bachelor's or master's degree and graduates from any batch are qualified for the position of customer service representative. The information about a company's eligibility and application is provided below.
About Groupon 2023 :
An American e-commerce startup called Groupon links customers and nearby businesses. The business provides discounts of 50–90% on well-liked goods and services. Brad Keywell, Eric Lefkofsky, and Andrew Mason created Groupon in 2008.
Groupon Job Description 2023:
The Customer Service Team's crucial contribution to establishing Groupon's name is through the extraordinary one-on-one support it provides to its devoted subscribers. Through individualized email and chat conversations, you will be a key player in providing a fantastic Groupon experience as a Customer Service Representative. We are looking for someone who can thrive in our dynamic CS team by fusing online competence with a high level of empathy and resourcefulness.
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Company |
Groupon |
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Job Role |
Customer Service Representative |
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Qualification |
Bachelor/Master Degree |
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Experience |
Fresher - 4 Years |
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Location |
Bangalore |
Groupon function and Accountability 2023 :
- Respond quickly and effectively to email and chat questions from current and potential subscribers, covering everything from simple usage questions to unusual circumstances relating to particular offers.
- Manage incoming client communications, such as emails, chats, and phone calls, while offering prompt and polite support.
- In an effort to find the best answers, promptly and consistently address client complaints and difficulties.
- Manage your time and output effectively to fulfill daily ticket goals for both you and your team, which will help the customer support department run smoothly.
- Keep abreast of the subtleties of different merchant features, the internal ticketing system, customer portals, back office databases, and Groupon redemption procedures.
- To give first-rate help, make use of your prior expertise working in a customer service capacity, ideally in a high-volume, transactional environment.
- Display effective verbal and written communication abilities to transmit information.
Groupon Knowledge and Skills 2023 :
- A compulsory diploma from a reputable university.
- 0 to 4 years of total job experience, with an emphasis on superior customer service.
- The ability to manage email and chat exchanges, answering questions and issues in a clear and professional manner.
- Knowledge of back office or e-commerce settings will be valued as an added bonus.
- Comfortable spending up to 8 hours a day in a computer-based position.
- Ability to adjust to working nights as a regular routine.
How do I enter the Groupon Off Campus Drive 2023 ?
Before the deadline, all qualified applicants can apply at the following URL.
