Aptean Off Campus Drive 2023 :
BBA, M.com, M.sc., and 2022/2023 batch grads are eligible for the Aptean Off Campus Drive to hire freshmen for the Customer Support Analyst role. The information about a company's eligibility and application is provided below.
About Aptean 2023 : Aptean is one of the top global suppliers of sector-specific software, empowering our clients to be prepared for the future right away. While our compliance solutions cater to niche areas like banking and the life sciences, our enterprise resource planning and supply chain solutions are specifically created to address the demands of specialist manufacturers and distributors in over 20 industries.
Aptean Job Description 2023 :
If you have the same outlook as us, you can benefit from our success. Get in contact with Aptean right away to learn more about joining. Study the ways we are different. Honor the variety among us. Grow and prosper collectively.
|
Company |
Aptean |
|
Job Role |
Customer Support Analyst |
|
Qualification |
BBA / M.com / M.sc |
|
Experience |
Fresher |
|
Location |
Madurai, Tamil Nadu |
Aptean Role and Responsibility 2023 :
- Customer Success Analyst's role and responsibilities include responding to and resolving client issues with Aptean products via phone calls, emails, and remote access.
- Support for Aptean products and their integration into corporate mixed settings mostly focuses on in-depth problem analysis.
- Identify and fix customer problems, or qualify them for more support from R&D or other departments.
- accountable for tracking, diagnosing, duplicating, debugging, and resolving issues.
- Must be able to operate independently while collaborating with others and escalating customer issues as needed to give prompt resolution.
- should follow the production guidelines and departmental performance goals.
Aptean Knowledge and Skills 2023 :
- BBA, M.Sc., or M.Com.
- Year of Death: 2022 and 2023 (Without a record of academic backlogs or arrears)
- Higher than 65% in academics
- outstanding investigative and analytical abilities when it comes to problem-solving.
- Should be able to communicate with consumers clearly while describing technological processes.
- excellent interpersonal and communication abilities. Should be able to independently drive customer connections alongside R&D personnel.
- Writing TSQL queries, debugging SQL stored procedures, reading and comprehending SQL profiler, familiarity with Visual Studio, and a solid grasp of the Windows operating system and IIS (Internet Information Server) are among the essential technical abilities.
- Good reasoning abilities and a working grasp of programming are advantages.
- Excellent verbal and written communication skills are required, as well as the ability to actively listen, ask pertinent questions, clarify situations, and articulate oneself clearly.
- Strong multi-tasking skills in a hectic atmosphere; tasks should be prioritized in accordance with corporate procedures.
- meets predetermined goals for client satisfaction and other KPIs related to customer assistance, and promotes Knowledge Centered assistance (KCS) methodology.
- Using an incident tracking system, clearly and succinctly record details about client problems, suggestions, and solutions.
- proficient in the Microsoft Office Suite, including Word, Outlook, and Excel.
- Understanding the fundamentals of cloud computing is a distinct advantage.
- Should be highly adaptable, able to work under pressure, and tolerant of shifting deadlines and demands.
How do I apply for the Aptean Off Campus Drive 2023?
Before the deadline, all qualified applicants can apply at the following URL.
